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Resource Center

We're here to help our customers get the most out of their PracticeVital experience. Explore the below resources as you get to know the tool and become more familiar with it.

Support Knowledge Base_V3

Monthly Meet Up

Next Session: September 19th, 2025

We're discovering new ways our customers are using PracticeVital every day. Who better to learn from than fellow practice owners? Join us for our Monthly Meet Up with others using PracticeVital to propel their practices forward. Come for an open virtual discussion over lunch.   

  • Friday, September 19, 12pm CT 
  • Zoom (receive link upon registration)

Register to receive a calendar invitation & link.


Upcoming Webinar

How to Use Practice Data to Improve Your Processes and Revenue

Hosted by Whitney Owens & Hunter Bickers 

Join group practice owner and consultant Whitney Owens and her clinical manager Hunter Bickers as they share how they use PracticeVital to drive growth, improve retention, and streamline operations at Waters Edge Counseling.

They’ll cover key metrics around churn, billable sessions, supervision, and revenue—and how to turn data into action. Don’t miss this behind-the-scenes look at data-driven practice management. 

  • Tuesday, August 26, 2pm ET 
  • Zoom (receive link upon registration)

Register to receive a calendar invitation & link.


Clinical Leader Series

This interactive workshop series is designed specifically for clinical directors and clinical supervisors who want to feel more confident using data to coach their clinicians. Each session blends open discussion, real-world examples, and concrete strategies you can apply right away. This program is designed to be a hands-on, small-group experience where you’ll bring real challenges to the table to work through live with fellow clinical leaders.

  • $340 for all four sessions 
  • Small group format on Zoom
  • Every other Thursday at 11:00am CT
  • Email Tory@practicevital.com with questions

  • Designed for PracticeVital users who lead clinical teams

Schedule & Topics: 
  • October 9 | 11:00am CTHelping Clinicians Understand the Value of Their Metrics
  • October 23 | 11:00am CTNavigating Difficult Conversations with Struggling Clinicians
  • November 6 | 11:00am CTBoosting Client Retention
  • November 20 | 11:00am CT – Improving Clinician Utilization

Register to confirm payment and receive invitations.


Explore our video library as you get familiar

Navigating new software can be daunting, and we'd love to make it as easy as possible for you! Browse our collection of videos that walk you through each of the main pages of PracticeVital, so you can feel more comfortable as you find your way around. 

Seamlessly implement across your team

We realize PracticeVital may be introducing a new way of doing things within your practice, and change isn't always easy. We've put together a few guides that we hope can make that process a bit smoother. 

Metrics Glossary

Refer back to this cheat-sheet on the key metrics, definitions, and general thresholds for meeting and exceeding performance goals.

Download

Leadership Guide

Onboard your leadership team with an overview on the benefits of PracticeVital, why the metrics matter, and talking points to help staff embrace a data-first approach.

Download

Supervisor Guide

Learn how best to use PracticeVital as a supervisor. Guide your team in understanding their performance metrics to provide more targeted and meaningful supervision.

Download

Therapist Guide

Introduce your therapists to PracticeVital with an overview on how it will help them individually as well as the practice at large.

Download

Supervisor Checklist

Supervisors can follow a simple, repeatable checklist of steps for how to use PracticeVital with their teams weekly.

Download

Join the community of PracticeVital users

Practice owners across the country are finding new, powerful ways to leverage PracticeVital within their practice everyday, and we hope you’ll share and collaborate with one another. Please join our Facebook group to connect with the PracticeVital community.

Seek support on specific questions

We’re happy to help answer technical questions or investigate any data discrepancies you’re seeing. Please explore our NEW Support Knowledge Base, or email support@practicevital.com with your specific questions and we’ll be in touch with assistance. 

Schedule training on how best to use the tool

We offer one 30-minute complimentary training call with our team once you're fully onboarded into PracticeVital. Please include anyone from your team who plans on using the tool for your practice. Reach out to support if you have not yet scheduled your training call and we'll coordinate a time. 

Contact Support

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Share Your Thoughts 

We're always looking to learn more from our valued customers. Whether it's to share how you've benefited from PracticeVital, ideas for future features, or pain points we can help further with, please consider submitting a feedback questionnaire.