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Resource Center

We're here to help our customers get the most out of their PracticeVital experience. Explore the below resources as you get to know the tool and become more familiar with it.

Support Knowledge Base_V3

Monthly Meet Up

Next Session: November 21, 2025

We're discovering new ways our customers are using PracticeVital every day. Who better to learn from than fellow practice owners? Join us for our Monthly Meet Up with others using PracticeVital to propel their practices forward. Come for an open virtual discussion over lunch.   

  • Friday, November 21, 11am CT 
  • Zoom (receive link upon registration)

Register to receive a calendar invitation & link.


Upcoming Webinar

How to Use Trauma-Informed Leadership to Make Data Conversations Supportive, Not Stressful.
 
Hosted by Poonam Natha & Julianne Guinasso,
Co-Founders, Level Up Leaders
 
Metrics can be powerful tools for growth — but only when they’re introduced in ways that feel safe, collaborative, and supportive. In this live webinar, Level Up Leaders co-founders Poonam & Julianne, LMFTs, will share a trauma-informed roadmap for transforming data conversations into opportunities for trust, development, and better client outcomes. This session is ideal for group practice owners, clinical directors, and supervisors who want to lead with both insight and empathy.
 
Read more on what to expect from the webinar in their recent blog post. 
  • Friday, November 14th, 12pm CT 
  • Zoom (receive link upon registration)

Register to receive a calendar invitation & link.


End of Year Office Hours

 Wednesday, December 10th 

As we approach the end of the year, we'll be hosting an open office hours for any PracticeVital customers to join and ask questions, provide feedback, and connect with other practice owners for tips and ideas for how to get the most value out of PracticeVital. We'll keep conversation open and informal. Register in advance, and bring questions ready!

  • Wednesday, December 10, 11am CT 
  • Zoom (receive link upon registration)

Register to receive a calendar invitation & link.


Explore our video library as you get familiar

Navigating new software can be daunting, and we'd love to make it as easy as possible for you! Browse our collection of videos that walk you through each of the main pages of PracticeVital, so you can feel more comfortable as you find your way around. 

Seamlessly implement across your team

We realize PracticeVital may be introducing a new way of doing things within your practice, and change isn't always easy. We've put together a few guides that we hope can make that process a bit smoother. 

Metrics Glossary

Refer back to this cheat-sheet on the key metrics, definitions, and general thresholds for meeting and exceeding performance goals.

Download

Leadership Guide

Onboard your leadership team with an overview on the benefits of PracticeVital, why the metrics matter, and talking points to help staff embrace a data-first approach.

Download

Supervisor Guide

Learn how best to use PracticeVital as a supervisor. Guide your team in understanding their performance metrics to provide more targeted and meaningful supervision.

Download

Therapist Guide

Introduce your therapists to PracticeVital with an overview on how it will help them individually as well as the practice at large.

Download

Supervisor Checklist

Supervisors can follow a simple, repeatable checklist of steps for how to use PracticeVital with their teams weekly.

Download

Expert Guide

Designate a point person to be in charge of managing the tool, fielding questions from the team, and communicating with PracticeVital support.

Download

Join the community of PracticeVital users

Practice owners across the country are finding new, powerful ways to leverage PracticeVital within their practice everyday, and we hope you’ll share and collaborate with one another. Please join our Facebook group to connect with the PracticeVital community.

Seek support on specific questions

We’re happy to help answer technical questions or investigate any data discrepancies you’re seeing. Please explore our NEW Support Knowledge Base, or email support@practicevital.com with your specific questions and we’ll be in touch with assistance. 

Schedule training on how best to use the tool

We offer one 30-minute complimentary training call with our team once you're fully onboarded into PracticeVital. Please include anyone from your team who plans on using the tool for your practice. Reach out to support if you have not yet scheduled your training call and we'll coordinate a time. 

Contact Support

FEEDBACK
 
 

Share Your Thoughts 

We're always looking to learn more from our valued customers. Whether it's to share how you've benefited from PracticeVital, ideas for future features, or pain points we can help further with, please consider submitting a feedback questionnaire.