PracticeVital Coaching Partners

• Scheduling optimization & client attendance tracking
• Retention and engagement strategies
• Building scalable systems and workflows
• Referral growth and practice expansion
• Build a team-supported, scalable practice
• Balance empathy with accountability in policies and operations
  

Great South Bay Therapy LCSW PC is a women-owned mental health group practice based in New York, co-founded by Kim Hession, LCSW and Jennifer Flanagan, LCSW. What started as a small, shared office has grown into a team of 15+ clinicians across six locations serving children, teens, and adults throughout Long Island. We focus on providing compassionate, evidence-based care while also creating a supportive environment where new therapists can grow through strong supervision and mentorship. Through building and scaling this practice together, Kim now helps other clinicians grow from solo practice into sustainable, team-based businesses with strong systems and team culture.

• Sharing and discussing PracticeVital data builds trust, ownership, and accountability across the team.
• PracticeVital simplifies complex financials (P&L, revenue) into clear clinical metrics using therapist-friendly language (e.g. attendance, retention, engagement)
• Turns data into targeted, actionable training opportunities.

• Making sense of key practice metrics
• Turning data into clear, actionable decisions
• Sustainable and human-centered practice growth
• Financial visibility and performance tracking
• Leadership development for practice owners
• Scaling with clarity, not guesswork

Stephanie Korpal is the founder and owner of Marble Wellness, a private-pay group mental health practice with a team of 15 serving clients across two locations in St. Louis, Missouri. The practice offers therapy for children (ages 3+), teens, adults, and couples, with a generalist foundation supported by clinicians who bring specialized areas of focus, including a strong emphasis on maternal mental health. The practice prioritizes an elevated client experience alongside strong internal systems and clinician development, creating an environment where both clients and therapists are supported to do their best work.

• PracticeVital brings clarity to something that can otherwise feel very subjective. As a practice owner, it helps me understand what’s actually happening in the business, especially around client retention and clinician performance, without relying on guesswork.
• It allows us to identify patterns early. Instead of waiting until something becomes a bigger issue, we can see trends in real time and provide support to clinicians in a more proactive and thoughtful way.
• One of the most valuable pieces has been how it supports our Clinical Director in having more objective, data-informed conversations with clinicians. Instead of feedback feeling personal or emotional, we’re able to look at real patterns together, which creates more grounded, productive, and growth-oriented discussions.

• Building simple, scalable operational systems
• Using data to guide leadership decisions
• Working through leadership and therapist resistance to data
• Improving client retention and reducing drop-off
• Team accountability and performance visibility

Riverbank Therapy is a Seattle-based, insurance-based group practice serving clients across Washington State. With a team of 30+ clinicians, the practice focuses on accessible, high-quality care while maintaining strong internal systems that support both client outcomes and team performance. Toni has grown the practice from solo to group by prioritizing sustainable systems, clear processes, and a people-first culture.

• Abundance of data helps drive grounded, responsive business decisions
• Data helps supervisors quantify growth edges for supervisees
• Clarity for the entire team around expectations and where they stand